Frequently Asked Questions

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Delivery & Shipping

Delivery options may vary dependant on location. Full delivery options will be visible at checkout.

Please Note: Any time or date stated for delivery is an estimate only. TheCloudStore will make every effort to despatch goods on time, but due to circumstances beyond our control, we cannot guarantee next day delivery.

The order status messages can be viewed through the ‘Order History’ section when logging into your account through the Insight website.  

Please note- If you require an update on your order prior to it being invoiced please contact your assigned Account Manager or general sales